Privacy Policy
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our store, we may collect:
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment information (processed by our payment providers)
- IP address
- Device and browser information
- Information about how you browse and interact with our website
How We Use Your Information
We use your data to:
- Process and fulfill orders
- Provide customer support
- Send order updates
- Prevent fraud
- Improve our services and user experience
- Measure and improve the performance of our advertising
Sharing Information
We only share customer information with trusted partners necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention services
- Our e-commerce platform provider
- Analytics and advertising partners, such as Meta (Facebook and Instagram) and Google
We do not sell or rent personal data for money. Some information collected through cookies and similar technologies may be shared with advertising partners to show you relevant ads. You can opt out of this as described below.
Payment Security
Payment information is processed securely through encrypted third-party payment gateways. We do not store full credit card details.
Cookies and Similar Technologies
Our website uses cookies, pixels, and similar technologies to:
- Improve browsing experience
- Remember customer preferences
- Analyze website traffic
- Measure and personalize advertising
You may disable cookies through your browser settings or through our cookie preferences banner, where available. You can also manage ad preferences directly in your Meta and Google account settings.
Data Retention
We retain order information for as long as necessary to fulfill orders, provide support, and meet legal, tax, and accounting obligations. When data is no longer needed for these purposes, it is deleted or anonymized.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data, subject to legal retention requirements
- Object to or restrict certain processing
- Opt out of targeted advertising
- Request a copy of your data in a portable format
Residents of the European Union and the United Kingdom may also lodge a complaint with their local data protection authority.
To exercise any of these rights, please contact us through our contact page. We will respond within the time required by applicable law.
International Data Transfers
Your information may be processed in countries other than your own, including the United States. When this happens, we rely on appropriate safeguards provided by our service providers to protect your data.
Marketing Communication
You will only receive promotional emails if you opt in. You may unsubscribe at any time using the link included in every marketing email.
Policy Updates
We may update this Privacy Policy periodically to reflect operational or legal changes. Updated versions will be posted on this page with a revised effective date.